Batch Operations Screen
When users select the reservations displayed in the Check-In tab and the Batch Edit tab of the Batch Operations screen and click on the Unassign Room option, a Confirmation pop-up screen appears that informs users that unassigning the room might change the auto recurring fee rule applied to the reservation.
When users click Yes, the following message is displayed as a banner: “Unassign Room” is in progress. Click here for the status.
When users click the Click here hyperlink, the Unassign Room Process pop-up screen appears that displays a progress bar that indicates the count of reservations for which rooms are unassigned.
When the selected reservations do not have a room assigned, the reservations will not be processed. In this case, only the count of reservations with rooms assigned will be displayed in the progress bar. The Unassign Room option will be enabled for selection only when at least one of the selected reservations has a room assigned.
Once the process is completed, the count of reservations processed successfully and failed are displayed as a banner.
When users click on the Click here hyperlink, the Results pop-up screen appears that displays the count of reservations that were processed successfully and failed. The results are displayed in the following sections:
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Failed
-
Success
For the reservations in the Check-In tab and the Batch Edit tab of the Batch Operations screen, the following details of reservations are displayed in both the sections.
|
Section |
Tab |
Description |
|---|---|---|
|
Success |
Check-In |
Displays the list of reservations for which the rooms are successfully unassigned. The rooms are successfully unassigned for reservations in the following statuses:
|
|
Failed |
Check-In |
Displays the list of following reservations for which the rooms were not unassigned successfully:
|
|
Failed |
Batch Edit |
Displays the list of following reservations for which the rooms were not unassigned successfully:
|
The reservations details are displayed in the following columns in these sections:
-
Confirmation
-
Guest Name
-
Group
-
Company
-
Arrival Date
-
Departure Date
-
Room Type
-
Status
-
Room number
-
Loyalty Program
-
VIP Status
-
Reason for Failure
Users perform a retry for reservations for which the rooms were not unassigned successfully. Retry cannot be performed for the following:
-
Checked in reservations
-
Checked out reservations
-
Cancelled reservations
-
No-Show reservations
-
Shared reservations
For these reservations, the checkbox will be disabled by default in the Failed section and cannot be selected.
Users can perform a retry by selecting the failed reservations and clicking on Retry. When the Stay_BatchUnassignOverride permission is not assigned, users will be prompted to enter their credentials to proceed with the retry. Once the retry is initiated, users can view the status of the reservations processed in the progress bar displayed in the Unassign Room Process pop-up screen and the results of the retry in the Results pop-up screen. When the user is not authorized to perform a retry, the following message is displayed in the Results pop-up screen: User does not have the required permission to unassign room.
A new column, Floor, has been added to the Check-In and Batch Edit tabs. The floor in which the room is present is displayed in this column. A new filter option, Floor, has also been added to these tabs. All the floors available in the property are displayed in this option. A new option, None, has been added to the VIP Status and Loyalty Program filter options. When this option is selected, the reservations that are not associated with a VIP status and loyalty program are not displayed. A new filter option, VIP Status, has been added to the Batch Edit tab that allows users to filter reservations associated with a VIP status.